Hi, I’m Rachael — a Zoology student with a lifelong passion for animals and hands-on experience caring for a wide range of pets, from dogs and rabbits to birds and exotic animals. I understand that every pet has their own personality, routine, and needs, and I always aim to provide patient, loving, and reliable care tailored to them individually. I have previous experience in animal care and pet retail, including advising owners on nutrition, enrichment, and general wellbeing. I also have particular experience with birds and small animals, as I own and care for them myself and understand how important routine, trust, and gentle handling are for more sensitive pets. Whether your pet is energetic, nervous, elderly, or just needs extra reassurance, I adapt my care to help them feel comfortable and safe while you’re away. For dog walks, I typically follow safe local walking routes and keep dogs on lead unless instructed otherwise. During drop-in visits, I can feed pets, refresh water, provide enrichment and attention, let dogs out for toilet breaks, clean up if needed, and make sure they are settled before leaving. I know how difficult it can be trusting someone else with your pets because they truly are family members. My goal is always to make both pets and owners feel relaxed, comfortable, and confident while in my care. I also keep owners updated with messages and photos for peace of mind.