We had an interesting experience with this sit. We booked months in advance. Just for Rachael to reach out the day before we were to drop the dogs off. Asking if we could drop off the dogs later, due to something with work. We had a specific time in place, since we had to be at the airport. She then asked if we could drop off the dogs at 9am (original drop off 4:30pm) or keep the same time but drop the dogs off with her roommate. I get that life happens, but this was something that was booked months in advance. It was a little strange to me honestly. I was not comfortable leaving the dogs with said roommate, because I knew nothing about them. I was not paying this roommate to watch my dogs. When we dropped our dogs off at 9am. Rachael was not attentive to my instructions. There were certain treats/ and Rue was supposed to get a pill every morning. She just ignored everything I said. There were times throughout the sit I had to be the one to reach out and make sure my dogs were okay. I did appreciate the communicate and photos that were sent. When we got home from vacation, once again she reached out asking if we could pick up our dogs later. Since she was stuck at work.. she did offer to keep them another night free of charge. (Which was appreciative). I was exhausted from a long trip and just wanted to see my dogs. It did sounds like they were home alone for 4-5 hours. Or she left them with the roommate. Overall the dogs are safe and happy. There are some areas of improvement. My dogs came home exhausted, I know that they had a lot of fun. She is great with dogs though.

Definitely disappointed in this sit. We didn’t receive a warm welcome when we arrived - never got to meet Dwight or do proper dog introductions, the house was dark inside and out and it seemed we were being rushed to leave. Rachael said she would send photos but only sent them the next morning after we said we were coming to pick Maeve up. We got two low quality photos (one of her eating breakfast and one of her outside in daylight, which tells me she took none the night before) and we never saw any with her dog in them. We offered Maeve water when she got in the car and she drank like she hadn’t had water in hours. We also sent a brand new Himalayan cheese chew for Rachael to use if she really needed to and it was not in Maeve’s bag of items when we got home. She usually works on one of those chews for well over a month so I know she didn’t eat it all in the less than 24 hours she stayed over. Will not use Rachael again.