While Milo was fed, watered and had a roof over his head I feel Olivia's customer communication could improve. I was told by Olivia's boyfriend at drop off that we would receive updates and pictures. I did receive updates and photos only after asking through the app and after waiting an additional 12 hours. I asked that Milo was fed in isolation, but photos of Milo showed him being fed near a larger Doberman-type breed. While I didn't explicitly ask, I was not made aware of other large dogs outside of Olivia's own dogs and the dog they were sitting when I dropped off Milo. I feel that this is important information for a customer. Especially of a dog of that breed and size. When we did receive an update after asking, we were told that Milo went on a walk. Milo wears a GPS tracking collar and our app indicated that he never left the house. While I wasn't there and cannot confirm with 100% accuracy that he didn't leave the house. The Fi collar has never given us faulty data and provides very precise location, step count, sleeping patterns and if/when the collar is removed. As a fellow pet-sitter, I am disappointed in the quality of service that was provided. The service was adequate. I was hoping for more communication and the feeling that I was leaving Milo with a fellow lover of animals.

She was good and adjusting which I really loved . Dogs were happy too .