Unfortunately, I did not have a good experience with this sitter. I booked him for three days while I was out of town and had the understanding that he would be staying at the house with my pets. However that was not the case, the first day he showed up for roughly 30 minutes and left which was shown on my security footage. I wanted to give him the benefit of the doubt and hoped that he only stepped out for a moment and would return, but he did not. 8 am the next morning I still did not receive any message from him and I told him I would be canceling the rest of the booking due to him not honoring our agreement and not providing any kind of notice that he had to leave in the first place or when/if he would return to make sure my dogs at least had enough water. He told me he had left due to a personal matter that came up, which would have been fine had he communicated the matter when it arose and not the next day when he realized I had found out. I understand emergencies can happen, but the lack of communication was a major disappointment for me and I fear how long my dogs would have been left alone and without had I not received any security notifications. I contacted rover and received a partial refund, perhaps this sitter is best used for home boarding and drop-ins versus house-sitting.

Nick was so amazing! He came and watched my dogs while I was out of town and he took such great care of them. He sent me pictures and videos of them playing with his dog in our backyard and our dogs were just as happy as can be! He also cleaned up the house for us which was unexpected but quite the surprise! All in all, Nick is a fantastic caregiver and is extremely trustworthy and our dogs loved him! We can’t wait to book services with him next time we go out of town!