4.5

Neve is incredibly prepared and considering about what you and your dog need. Very friendly and accommodating. Thanks again!

Looked after my two dogs whilst we went away for the weekend. Very professional and organised and kept us informed throughout! Would very happily recommend and use again!!

I left my two pups Charlie & Macie in the care of Neve and Ned at the end of August for a week, whilst I away on holiday. Both pups were happy on initial meeting, which took place at their home, and the following meet up, which took place at mine. They took them for a short walk, and again both pups seemed quite relaxed, content and happy. I know Macie can be a bit fussy about who takes her out for a walk, but she was fine with them, and I felt confident they would be happy. There was a little misunderstanding with dates of my travel, but thankfully everything was okay in the end. They are also in a good location for me, which made it easier for doggy exchange day. Both of my pups were happy when they were returned to me, so I would happily use their services again.

Neve and Ned were incredible. I would highly recommend leaving your dog in their trusting care. Both Neve and Ned were professional and thorough from the outset. They were proactive in establishing meetings with themselves and Otto to ensure that he would, not only be familiar with them and the space, but also to ensure that they would also be able to look after him and give him the best care possible. They had a number of highly relevant and targeted questions which was clearly designed to allow them to understand the needs of the dog. This included questions about their temperament, known words, and any healthcare needs as well as usual routines. A great indicator of how seriously they take their role in caring for your dog. The space is incredibly clean and well furnished. Neve provides a lot of material such as kibble/beds/water bowls etc already for your dog during your stay which takes a massive weight off of your shoulders in case you forget something during the mid-packing rush. It was also a sweet touch that I did not expect but very much welcomed. Neve and Ned do live with other houseguests but where your dog is staying is on the bottom floor, separate and with access to the garden. Otto did not seem to have any issue with this at all. During the stay, Neve and Ned were incredibly sweet. They both provided regular updates on Otto and provided as many photos and videos as I desired to ease my nerves, even if I was a bit overboard in how much I missed my dog. They also kept me updated with any issues, challenges or decisions they had to make while looking after Otto. It was during these points that you could tell both Neve and Ned were really taking on board whatever information you gave them at the start because every decision they made was exactly what I would have made. They also took Otto on a lot of adventures and allowed him to continue socialising. Otto was never really left alone for long if at all, which I'm sure he is missing now that we are back! Neve was also great at ensuring Otto's medical requirements were complied with and kept us up to date on any developments. I really valued being able to follow along and step in if needed so this was very much welcomed. Throughout the stay and before, Neve and Ned have always been kind and thoughtful in how they communicate. It truly made trusting them with Otto easier. Otto clearly enjoyed his time with them and quickly grew fond of the two of them. I am very glad that we chose Neve. Thank you both for taking great care of Otto.

Another successful stay for our hound who is loving her days with Neve. We have no hesitation in recommending Neve: our hound is a little on the anxious side but she now happily trots into Neve’s house and makes herself at home. Thank you

Thank you so much for taking such care of our greyhound. She has made herself at home with you and is so comfortable in your home. It is so reassuring to know she is well looked after (and I dare say very pampered) when she is with you. Thank you again for all your kindness towards our girl.