I have used natalie for pet services before she joined rover and I am writing a testimonial for her because, she has provided nothing but excellent care for my 4 dogs all at once always has a variety of treats and toys. Every time she comes over they are all very excited to see her jumping at the door all barking in excitement and she is excited to see them too. She has gone above what I had asked for, takes them on hikes all together or in pairs when she dog sits them, I know for a fact that my dogs are busy and fulfilled when being taken care of by natalie. I always get a handful of photos, videos along with updates about how they are eating and been doing throughout the stay.

We hired Natalie to care for our two dogs while on vacation for a long weekend. We met Natalie and she seemed great , friendly and happy to care for the dogs. Natalie was supposed to arrive at 2 pm to let our puppy out. She arrived at 3:34 then left at 3:39. We aren’t even sure if she let the dogs outside to go to the bathroom. They were not given water or fed. She arrived back at our house at 8:05 and left at 8:32. She was hired for house sitting and spent a total of 32 minutes at our house. It’s border line animal abuse as she was instructed our puppy cannot stay in his crate more than 4 hours. We had to have our neighbor stop in to let Nick go to the bathroom as we heard crying on our cameras. Natalie used this point to say she felt unsafe that someone else entered the house. She came back the next morning at 4:35 AM then left at 7:02 then she quit and left us without care for our dogs. She caused us so much stress while we were away. I would not want anyone else to have to go through that. I believe she cares nothing about dogs and only about money. Rover was great in trying to help but they could not find a replacement. Extremely disappointed with Natalie’s lack of work ethic, empathy towards animals and disrespect.