Natalia was amazing!! Our pups were super happy with her & I know we’re super loved. They came back happy as can be and she kept us updated the whole time. Will be using her again! :)

I was happy to find Natalia due to her proximity and positive reviews. Unfortunately, my experience did not live up to expectations. I initially booked pet sitting for my puppy for a networking event that I ultimately could not attend. Prior to booking, I had mentioned another networking event the following week. When I informed her that I no longer needed the first booking, she was understanding and offered to apply the amount already paid toward the later service. In the meantime, I asked whether she could watch my puppy so I could attend a workout class over Memorial Day weekend. After she confirmed availability, I booked the class. However, when I arrived to drop Puck off, I was turned away at the gate after waiting behind several cars because Natalia had not left my name with the guard and did not answer when they attempted to call to verify. I did not receive a response from her until approximately three hours later, at which point she offered a refund. More concerning was that when I asked her to confirm whether she would still watch my puppy for the later networking event, she didn’t even respond until days later. When she finally did respond, it was to tell me that she was dogsitting another dog, despite our arrangement having been made about a week in advance. This left me scrambling to find an alternative with less than 48 hours’ notice. My concern is not the mistake itself, but the lack of communication and reliability. If you are depending on pet sitting so you can attend work obligations, travel, or other scheduled commitments, reliability matters.