I rarely leave negative reviews, but I feel compelled to share my experience because Milly means the world to me. When I picked Milly up after being in Nancy's care for more than 10 hours, she immediately drank a large amount of water, started licking grass, and urinated three times within less than 30 minutes. This was unusual enough to make me concerned about whether her needs had been adequately met during the day. I was also disappointed by the drop-off experience. When I arrived in the morning, I rang the doorbell several times and knocked on the door, but no one answered. As a pet owner, it was unsettling to leave my dog in those circumstances. I understand that caring for dogs can be demanding, and I am not expecting perfection. However, I trust people with Milly because she is a beloved member of my family. Seeing her come home appearing so thirsty and unsettled was heartbreaking. Based on my experience, I do not feel confident using this service again.

We had our dog stay with Nancy for a week and she had a lovely time! Nancy kept us updated with photos and fast replies when our plans changed last minute, will definitely book again!