Molly was excellent as our first time pet sitter! Our dogs were not stressed when we arrived home and that is because Molly spent so much time playing and loving on them on each drop in visit. I would highly recommend and will use her for future visits!

I unfortunately cannot recommend this sitter based on my experience. While my cats were fed and basic care tasks were completed, there were repeated issues with timeliness and communication during the booking. There were two significant delays on the first day, both outside of the scheduled timeframe, and communication around those delays felt reactive rather than proactive. When I brought up my concerns, the response focused heavily on past reviews, communication being one of her “top-rated” qualities, and the financial impact a potential Uber would have had on her, rather than acknowledging the stress and concern the delays caused for both myself and my cats while I was out of town. The overall handling of the situation left me feeling uncomfortable rather than reassured. During one of the visits following that conversation, a significant amount of time also appeared to be spent on the phone discussing frustration about the situation while inside my home, which I did not find appropriate or professional. I also did not feel confident in the quality of engagement my cats received during visits. Much of the interaction appeared minimal or centered around obtaining photos for the Rover card rather than genuinely interacting with them. Over the course of only a few visits, my cats became increasingly stressed and avoidant, and one visibly flinched away during an interaction, which was upsetting to see when reviewing footage from my home cameras. I had put considerable time into my cats’ care profiles and discussed detailed instructions during the meet and greet, but multiple details either did not appear to be reviewed thoroughly or were not consistently followed during care. I understand that everyone can have an off day, but given the overall experience, the stress it caused both myself and my pets, and the way concerns were handled, I would not personally book again.