Awesome experience will definitely rebook :)

This was our first time hiring a dog watcher. First red flag she was not home when we dropped our dog off we had to leave him with her young son after stating she would be home. My family and I went out of town for the Fourth of July to an area where we had cell service off and on. Mimi had messaged me that our dog had been urinating on her couch, he’s never done that at our house because we do not let him on our couch so advised her to keep him off. When we made it back to town Mimi called me accusing me of ignoring her modification on the charges of $111 she added to the $159 we already paid her because of her couch which was not true we just didn’t have cell service. She never stated in her description she would add additional fees for any cleanup. She also had other dogs in her house she was watching. I had explained to her that we would discuss the situation when I picked up my dog because one I didn’t get to meet her and second I was confused because that’s not normal for my dog.she said if we didn’t pay the additional fees then she wouldn’t give us our dog back. We obviously paid the fees so we can get our dog back. She is very UNPROFESSIONAL. Our dog is not acting the same. He is highly stressed. I would NOT recommend her!!