This was my first experience using a dog sitter ever. I was extremely concerned about my pets and how they would endure a week without me while I was away for 8 days on a family reunion to Santa Catalina Island, CA. My sister informed me of the Rover.com service and I looked into it it. I scheduled a meet and greet with Milo and my pets; and after I felt comfortable in booking 3 drop-in visits. Milo was spot on, timely, caring and went well above and beyond my expectations. I have cameras and after each of his visits, I reviewed recordings of his visits. He performed the duties I paid for exceptionally well. My observations: Timely, spent time and interacted with pets. I have an escape artist pup and he twice, took the time to block of a hole in the fenced area to block it. He played ball with dogs, ensured they had plenty of food/water and he interacted with them. I am extremely thankful to Milo for treating and caring for my pets. I strongly recommended him, he is a top notch pet sitter!