I appreciate that Melanie and Sam provided daily photos and that my dog was physically well-cared for during his stay. However, this experience ended up being a significant learning lesson regarding communication and following specific behavioral guidelines due to learning about two incidents on pickup. I provided a detailed care guide that emphasized my dog’s need for personal space and clear boundaries with strangers. Unfortunately, we later learned that he was taken into some social settings, leading to a few stressful encounters. My primary concern is that I was not informed of this incident during his stay—or his visible signs of anxiety—until the stay was over. Throughout the trip, I was told he was a 'perfect angel,' and ‘all is well’ which meant I couldn't provide the necessary advice to help him or the sitters navigate his stress in real-time. Overall it seems that he was generally well-cared for, but that there were some situations we would have preferred to have avoided.

Melanie and Sam were excellent hosts. They were very professional during the Meet and Greet and I immediately know I could trust them with our dogs. They sent regular photos and were good communicators. Our dogs seemed comfortable and happy staying with them and I would happily use their services again.