Booking was made for May 22-25. It was clear from Rover.com and meet up interview. It was texted the night beforehand to what time I was leaving. I left out of town so concerns were placed from start as my plane landed in Florida. I even texted if I need to send someone else over to let pups out. I understand if it was an accident or emergency but I left at 4:30am-5pm. When they updated time from Rover.com they re booked the time for 7am the day I left and plane landed. I believe some blame was rover.com by dog sitter and also admitted mistake. I believe two -three numbers was used. Then I get a call from my neighbor late that evening if dog sitters were house and dog sitting. He knew both because he met them day of pet sitter interview but wanted to be sure before commenting. He mentioned that no one was there all day except for one early afternoon stop by. I called and texted the sitter. I asked if their car was there and he said no. But after I called and text me pictures they did arrive 25min. later.  I tried as much as possible to trust Maureen and Josh. I even gave them a second chance with the remaining days. I feel u sure because my dogs are trained by treats but should never be left in a cage over 4-6hrs. It was not original plan from start date to finish. Anyone with smart phones can alter photos dates and times. The start time was disturbing and the first to many lies about whereabouts. First evening she messaged she was sleeping with the girls but after my call and text. She pulled in my driveway and let pups out and to take pictures. One backyard picture was when the sun was setting at time of calls and text. It was memorial weekend and not easy for a friend, family, or backup. I couldn’t fly back to Ohio.  I feel between dog sitter and support team/emergency was neither supportive or team oriented.  The sleepover was present but why was my dogs left in cage for hours end. If I wanted to pay for a pop over visit I would of paid accordingly. To stay the night and leave to carry on with life or other jobs/sittings left my contract at less than satisfactory. It was very unfair to the animals. To screenshot Friday night just seems to look more suspicious and back peddling to not provide and protect services at 100% Rover.com satisfactory. Please give 100-110% commitment as house and pet sitter.

Mauren & Josh were great with our dogs, patiently allowing them to get used to the new humans taking care of them. Great communication and photos rounded out their excellent and professional care. Thanks again, you two are a dynamic duo!