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Mary S.

5.0 out of 5 stars
Profile image

Mary S.

5.0 out of 5 stars

Contact for Boarding

from $30 per night

Highlights

Enhanced background check
16 years of experience
Has a fenced yard
Home full time
Can administer medication
Special needs experience

Pet care experience

Caring for dogs in High Point!

Hi, I'm Mary, the owner of a pet care business built on 16 years of hands-on experience caring for dogs, cats, small animals, and reptiles. I am located in High Point, NC. My professional background includes extensive work as a kennel and doggie daycare attendant, giving me the deep expertise needed to keep your pet safe, healthy, and happy. At my business, your peace of mind is just as important as your pet's well-being. I provide flexible scheduling to accommodate your busy life and dedicated care tailored to your furry friend's specific needs.

Qualifications

85% response rate
Usually responds in under half an hour
100% bookings with photo updates
Sends updates with Rover Cards
16 years of experience
Oral medication administration
First aid/CPR
Senior dog experience

Ratings and reviews

5.0
stars
2 ratings
Damian R.
5.0 out of 5 stars
Boarding • Aug 12, 2026

Very very good

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Matthew B.
5.0 out of 5 stars
Boarding • Aug 04, 2026

She did great! My puppy had a great time on a 3 week stay

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Angie C.
Jan 28, 2021

Mary Serrano has been an excellent caregiver for not only my dog, but also my cat and bearded dragon. For our family's needs, we had her come to our house while we were on vacation to take care of our pets daily needs. She is very diligent and conscientious about her work. She would often stay longer than anticipated to give extra attention to our pets, making sure that they did not miss us too much while we were away. If anything seemed remotely out of place she would contact us immediately. She is kind, honest, and a true pet lover. I would not hesitate to use her again to take care of our pets and highly recommend her.

Calendar and availability

Available
Not available
SMTWTFS
Available
Not available
SMTWTFS
SMTWTFS

Schedule

Pet care is my full-time profession and my passion. I own and operate a full-time doggie daycare and boarding business (Doxie Day Care), so caring for dogs is part of my daily routine, seven days a week. Because this is my full-time job, I have a flexible schedule and am available 24/7 to provide attentive, reliable care. When I commit to caring for a client's pet, I take that responsibility seriously. I always communicate my schedule well in advance, keep clients informed, and pride myself on being dependable and trustworthy. My goal is to provide every pet with a safe, loving environment where they feel comfortable and cared for, just like they would at home.

Where your pet will stay

Home characteristics

Lives in a house
Has a fenced yard
Non-smoking household
Has 2 dogs
No children present
Dogs allowed on bed
Dogs allowed on furniture
Potty breaks every 0-2 hours

Safety, trust & environment

I tailor my care to each dog's individual needs and routine. Whether I'm caring for your pet in your home or mine, my priority is making sure they feel safe, comfortable, and loved. My services include feeding, walks, playtime, potty breaks, bathing, and plenty of affection and attention. I am experienced in administering medications and have cared for senior dogs with special needs, including those who are blind, deaf, and even wheelchair-bound. I understand the patience, compassion, and extra care these dogs require. I offer drop-in visits for clients within my service area, and I also welcome dogs into my home for daycare and boarding. My goal is to provide a clean, safe, home-like environment where your pet will receive the same level of care and attention that I give my own.

Pets

A typical day

Keeping dogs happy, active, and engaged is one of my favorite parts of pet care! I make homemade doggie treats that my furry guests love, and every boarding dog enjoys daily enrichment activities designed to provide both fun and mental stimulation. Some of our themed activity days include Soccer Sunday, Beach Day Wednesday, and Fun Friday. During their stay, every dog also enjoys at least one Destination Pass adventure—a special themed activity complete with a tasty homemade treat. I'll send you photos of your dog's adventures so you can see all the fun they're having while you're away. My large, fenced outdoor spaces are designed with dogs in mind. They can cool off on splash pads, splash in doggie pools, explore tunnels, play on a slide, dig in the sandbox, or relax on doggie cots while soaking up the sunshine. For dogs who prefer a quieter experience, my spacious deck and fenced front porch provide the perfect place to relax, enjoy the fresh air, and watch the world go by. Whether your dog loves to play, explore, or simply lounge and be pampered, I'll make sure they have a safe, enriching, and enjoyable stay.

0 to 15 lbs
16 to 40 lbs
Spayed and neutered dogs only
No females in heat
Mary can host up to 2 pets per night
Before caring for your pet, I like to learn as much as possible about their individual needs so I can provide the best care and help them feel comfortable and secure. Please let me know about any medical conditions, mobility limitations, medications, dietary restrictions, or food allergies. I am experienced in administering oral medications and caring for senior dogs and those who require extra support. It's also helpful to know if your dog experiences anxiety, fear, or PTSD, as well as any specific triggers they may have. One of my own previous dogs had PTSD, so I understand the importance of recognizing stress signals, maintaining a calm environment, and avoiding situations that could cause anxiety. I also appreciate knowing about your dog's daily routine, favorite activities, personality, and any commands they respond to. Since I make homemade dog treats for my guests, it's especially important that I know about any food allergies or sensitivities so I can ensure every treat is safe and appropriate for your dog. The more I know about your pet ahead of time, the better I can provide a safe, loving, and personalized experience while they're in my care.
Each sitter joining Rover needs to pass a background check. And by booking on Rover, you can get photo & message updates, 24/7 support, and reimbursement for eligible vet care.