Mary was wonderful with Lola. a senior dog on meds and visually impaired and deaf. She engaged her with games and walks. We got daily updates that were very sweet!

Agreed to board my cat for 5 days, after less than 24 hours she messaged to tell me the cat messed up her blinds and window seal and asked if we would pay for it on top of the $275 sitting fee. I took him back after one night of boarding and had no one to take care of the cat who needed medication twice a day because she texted 2 hours before we were leaving the state asking for money for repairs. He did not receive his medication while we were gone and we paid for all 5 days of boarding just so she would leave us alone about the blinds and window seal even though there's nothing in the Rover policy stating that we needed to cover damages. You shouldn't board animals in your home if you're assuming nothing will get damaged and will ask clients for more than the Rover agreement lays out. This ordeal was expensive and stressful and as much as I hate to give bad reviews I paid so much money and got literally nothing but stress out of it, so I really don't have anything else to base this off of.