I would not normally write a negative review about anyone, but in this case, something unacceptable happened, and I feel compelled to share our experience. We entrusted our 4-month-old puppy to Marta for one week while we were away. When we returned, we were shocked and heartbroken by his condition. He looked extremely underweight — almost skeletal — and was completely unlike himself. We cannot describe the trauma we experienced when we first saw him. Our puppy appeared to be in survival mode, severely underfed, and in very poor health. Most concerningly, Marta never once reached out to inform us of any changes to his condition, that he was losing weight, or to ask whether she should adjust his feeding. The minimum requirement for anyone looking after a dog is to ensure that the dog is fed properly. We do not expect a sitter to act as a veterinarian, but we do expect them to provide food, monitor the dog’s condition, and notify the owners immediately if the dog begins losing weight or shows signs of being unwell. The fact that none of this happened is completely unacceptable to us. The day after we got him back, we had to take him to the vet, where he was prescribed supplements and probiotics. He has been suffering from diarrhea since returning home, was weak, unable to walk properly, and had completely lost his usual playful nature. We continued feeding him the same food he has always eaten, in the correct portions, and he ate as if he had been starving — which leads us to believe he was not fed properly during his stay, despite Marta’s claim that she followed instructions. If he had truly been fed as directed, he would not have been in such a state upon his return. This situation caused significant distress for both us and our puppy. We feel that his care was grossly inadequate and that Marta’s failure to communicate or act in his best interest was unacceptable.

Marta is great, SenSen loves her.