4.9

We couldn't be happier with the care provided for Freya and Naomi! Both our dog and cat were well looked after and happy. Communication was seamless, and we received great updates throughout. We highly recommend their services to anyone looking for a reliable pet sitter!

I’m really happy that I came across Marissa to take care of my cat, Mano. I could tell that Mano was comfortable and happy under Marissa’s care and I really like that I got photos and videos throughout the stay, as it gave me peace of mind from thousands of miles away. I’d definitely rebook with Marissa in the future!

5 stars! Marissa was an absolute life saver when I went out of town! She took amazing care of my dog, Rocky. She sent me updates and photos, so I knew rocky was in good hands. I loved the peace of mind knowing he was being well taken care of. Highly recommend Marissa to any pet owner! 🐾❤️

I couldn’t be happier with the care and attention my dog received! marissa was reliable, communicative, and clearly has a real love for animals. They kept me updated with pictures and messages every day, which really put my mind at ease while I was away. When I came home, my dog was happy, relaxed, and clearly well taken care of. It was such a relief to know my pet was in such good hands. I would absolutely recommend [dog sitter’s name] to anyone looking for a trustworthy and caring sitter, and I will definitely be booking again in the future. Thank you for treating my dog like your own!

Both our fur babies enjoyed staying at Marissa’s. She took great care of them. She sent me several pictures and a video. From those, it’s easily tell dogs were having fun and also relaxed. Marissa responded promptly to all my messages. Very reliable!

Marissa was initially very good to work with. She responded quickly and set up a date to meet the kittens and go over care details prior to the dates of drop in. Everything appeared fine the day she showed up (the same day I left, Friday). However, after that initial visit she did not show up the next day, Saturday. On Sunday morning, I reached out to her via text and did not hear back. I called her in the afternoon and the call went to voicemail after a few rings. I waited a few more hours and then reached out to Rover customer support since she had not shown up or answered. Customer service said their policy is for them to reach out to the sitter themselves and give them an hour to respond. Marissa ended up texting me back about a half hour later stating she was sick and did not make it to the house the day before but would go over that night. However, at that point I had already reached out to coworkers and set them up to check in on my cats for the rest of my trip. After that we set a date for her to return my house key which did not happen until a day after we scheduled for. While I completely understand that emergencies happen and people get sick or have car problems arise, my issue is the lack of communication. I should have been contacted to make other arrangements as soon as she realized she would not be able to check in on my cats that second stay. She may have assumed it would be okay because we have automated feeders that connect to a collar that the cats wear, but I did inform her prior to the trip that they do not always work and as expected and the collars can be accidentally removed. As I had informed her may happen, one of the cats’ collars was removed so he could not access the feeder and according to the feeding log on the device my cat was unable eat from Friday night until my coworker checked in on them on Sunday evening and fix it. The same thing would’ve happened if we had standard bowls that needed to be manually filled daily and she did not show up. Marissa put my cats in an awful situation where instead I should have been contacted immediately to ensure that they were fed and taken care of and that she was not paid for days she did not complete the drop in.