I had to wait several hours before writing this review to be fair and not let my emotions when I picked up my dog influence the review. This is the second time ever using Rover, and the first time ever using Margie. The first time was awesome and I guess I had set the standard by Sid, who did an amazing job, but was not available. When I arrived, Margie was nice and welcoming. She didn't, however, interact with our dog. She went straight to the back door and instructed my granddaughter to put the dog down, and allow her to smell around in the backyard. I thought, okay, that makes sense. I asked if our dog would be walked? She said, "Oh no, I don't walk any dogs". I said, ok, she will get to run around outside. I didn't know until I arrived, Margie would be watching 7 dogs, at once like a kennel with her being the one staff person. If I had not had an out-of-town engagement, I would have walked away then. An aged woman is watching 7 dogs. I received no pics of my dog, no communication, other than me reaching out to her - once. It was a flatline response. She's doing fine (period). The dogs urinate and poop on the deck and she says she cleans the area. My dog, when picked up, had poop all on the sides of her body and down the front of her chest. OMG! I was livid! I had to find something to cover my car seats to transport her in that condition, and I had to bathe her. I will never use this border again. Never! Hats off to those who feel comfortable boarding their dogs this way. My dog drank 4 bowls of water, one right after the other. I had to stop giving her water in fear she was going to throw up. She was literally dehydrated from apparently not having water. I don't know if I can ever do Rover again! Borders should be clear about their interaction with your dogs and the number of dogs they are caring for at once. If I were looking for a dog pound, I would have searched for one.

Margie is great with my dogs, they had a fabulous time with her. I’ll use her again the next time I go out of town.