Makio was generous and flexible enough to help with a last-minute cat sitting request, which was already a plus. The last time I’d gone out of town, I’d come back to very sick kitty so I was stressed about going away again. In the days I was out of town, he was very responsive to my messages and attentive to my requests. He was very patient with my anxiety, and even sent me photos to ease my mind. He understands how much love and care goes into taking care of and spending time with animals, and he is always my first pick now for any cat sitting needs!