Madison took great care of both of my pups! She sent tons of photos and videos which I loved. She took my pups to the park to get their energy out. I came home to very happy pups and a well looked after home!

Madison was very nice when we met but unfortunately our experience was not a good one. She was initially 2 hours late and did not communicate until we reached out to find out when she would arrive. There were no updates during the day or response when we reached out for one later that evening. We have a doorbell camera and one in our home which was turned to the side to hide her leaving through our back door to avoid the cameras and make it seem like she was still there with our pets. Not to mention it was left unlocked. After calling multiple times, she finally answered and told us she was babysitting, which still does not explain why you would go out the back door unless you don’t want to be seen leaving. We were not happy and had her return our key to our friend the same night. We don’t believe she had any intention of staying the night given the events that took place. Leaving our home and dogs unattended and unlocked, as well as having poor communication was a bad experience overall. This also all happened the very first day. Being out of town and all of this taking place was upsetting and impacted our ability to enjoy being away. This is our last time using rover.