Luana was a nice person, however, several serious concerns. Upon arrival, the home smelled like urine, the home was run down, dirty and disgusting. There was feces smashed into the floors and thick mold and mildew growing thick up from the flooring. All items in house were covered in dirt and/or dust indicating it hasn't been cleaned in ages. This was seen on the furniture, TV area, counter tops, you name it. Unfortunately we didn't get to meet ahead of the date of our departure so we had no choice to leave our dogs there. Upon arriving to pick up the dogs, I could not get myself to enter the home again. After we got home, both dogs have been seriously sick. Dehydrated, diarrhea, vomiting , lethargic, not themselves. We have had other sitters before and they never experienced this. 3 days later they are still sick and we will be going to the vet. We fear they were exposed to such unhealthy conditions that they have an internal infection. I am so sorry but this home is unsuitable for pets much less people.

Luana helped me out greatly! She communicated promptly and was willing to do a meet and greet before I booked since this was my first time using Rover for doggy care. I could tell that Bluey had a fun time and was in good care by the pictures that were sent to me !