Great communication and care for our girls!!

This is my 2nd time working with Lindsey and Austin and both times they’ve been phenomenal to work with! Both requests were for in-home house sitting. Fast facts about my pets: Roo: a 4yo, 55lb husky/cattle dog mix who is hyper anxious around new people and likes chewing electronics and other random things Gypsy: 9yo, 74lb arthritic, tri-paw German shepherd who is dog-reactive, dominant, and sometimes requires someone to lift her if she’s struggling to get on a bed or couch The Cat: a 3yo cat…who acts like a dog half of the time Suffice it to say, finding a pet sitter who’s comfortable caring for a people-anxious medium size dog and a large dominant GS with medical conditions is a tall order. Yet this duo has been absolutely fantastic to work with! We started with a meet and greet where I got to meet both of them and learned Austin (husband) would do overnights and Lindsey (wife) will provide day-care. Honestly, my pets had more care throughout the day than when it’s just me! Made me feel way more comfortable going out of town for sure. Communication was through Lindsey although Austin relayed messages frequently. The home visit went very well. They weren’t anxious with Roo barking incessantly or Gypsy barreling forward (she packs more of a punch when moving bc of the 3 legs). They asked all the right questions and were open about any concerns or lack of experience. IE: they had no prior experience with a tripaw dog. I was totally fine with that seeing as we had no experience either until it became a medical necessity. Ultimately, I was seeking someone who was comfortable around dogs who are large and dominant. They showed immediate comfort with Gypsy and I knew that Roo would chill with time. Although it was great to see that Roo approached them while they were visiting!! The first house stay was while I went out of the country for a week. It was my first time leaving the dogs since one of crew passed away. I was pretty anxious but Lindsey kept me posted to make me feel more at ease. I failed to mention to them that Roo likes to chew pens. Inevitably she got one and they were up front and told me rather than trying to hide it (I’ve had a sitter try to hide issues before). I truly appreciated it because it reminded me to add that to Roo’s care notes. Also showed me that I could trust that Lindsey and Austin would alert me to any concerns which was a massive relief! (Side note: I don’t blame them for that at all. Roo gets into a lot of things and there’s only so much a person can do, especially when I didn’t tell them to look out for that). Additionally, there was a thunderstorm which makes Gyspy problematic. Lindsey was creative and figured out a way to ease Gypsy outside (Roo follows gypsy’s lead) so that they could go to the bathroom. I’ve had Gypsy since she was a pup and never thought of trying what Lindsey did! My 2nd house sitting request was a debacle at first. The key I had left was SUPER cute but, as we discovered, it was also very flimsy. It broke in the door lock and I was already 4-5hrs away! Of course the spare key was with my neighbor…who also happened to be out of town. Long story short, Lindsey and Austin communicated everything with me and my neighbor to find a solution. Austin was a saint, willing to climb through a window to get into my house since a locksmith couldn’t change the locks without me present. Seriously, I cannot fathom my fortune finding this couple…they 100% prioritized the safety and well-being of my crew with both visits! They even offered to stop by my place to let them out again/give them dinner if traffic delayed me getting home. The house looks just as I left it, my animals are happy and healthy, and they both have been a pleasure to work with each time. I truly appreciate both of them and will continue to reach out to them anytime I’m looking for a house sitter!