Lily is a kind person who clearly means well, and we appreciate her willingness to help. However, it seems that she may have misrepresented her level of experience and readiness for both dog care and housesitting. From about 24 hours before her arrival, we began receiving a steady stream of texts with questions that suggested she might not be fully prepared or experienced with housesitting in general. Once she arrived, there were several significant issues, including locking herself out of the house and giving incorrect medication to our senior dog—despite us having a meet and greet, providing clear verbal instructions, written notes, and follow-up texts to help correct the mistake. Unfortunately, the same errors were repeated, and it became clear she was having difficulty with tasks like administering pills. The volume and nature of the messages we received during our trip raised enough concern that we asked if we needed to come home early. Lily confirmed that she was struggling, and we ultimately cut our vacation short. While we appreciate her honesty in admitting she was overwhelmed and unable to continue, the experience made it very difficult for us to relax or enjoy our time away. We came home early and cancelled the rest of our trip.

Not only does Lily love pups but she’s a wonderful human! She’s communicative, kind, and considerate. She took great care of our Kevin and also the home. She asked great questions and sent follow-ups. I would recommend Lily to anyone looking for great care and attention for their fur babies.