To say we were disappointed with the care our babies received is an understatement. We left very clear instructions and went over everything with Lilith before having them watch our 2 dogs and 2 cats, repeatedly asking if they had questions or needed clarification. We were told no; everything was clear. We hired them to come and "stay most of the day" (their words) while we were gone but did give specific times that we at least required they come by. The first night, they said their brakes went out and they and their baby needed to stay at our house that night. Despite being told that I would be unavailable for most of the first day and to contact my partner if they needed anything, they contacted me to say this and said they knew I said to contact my partner but figured I would get it by the next day. They stayed the night where they yelled and cursed at our boys for waking up their baby by just curiously sniffing in the night, and they vaped in our home, around our babies, without asking. The following days they were late for every visit or showed up at a completely different time than discussed. We also came home to find one of our baby's medication was not given properly even after checking multiple times they understood how to do it.

Lilith is great! She is communicative and reliable. We have two dogs who can be a little fearful/anxious but they both responded to her well. She sent pictures and updates throughout the weekend which kept my mind at ease. Will definitely be using her services again 🙂