Lauren P.
Lauren P.
Highlights
Pet care experience
Biscuit Break Pet Care
🐾💛 Welcome to Biscuit Break Pet Care 💛🐾 Hello! My name is Lauren (Ren), and I created Biscuit Break Pet Care, a professional, compassionate and continually developing pet care service based in Smarden, serving the surrounding local villages and Ashford area. 🏡🐾 With over four years of personal animal care experience, alongside professional experience within kennels, catteries, dog walking and pet-sitting businesses, I have cared for a wide variety of animals and understand that every pet has their own individual personality, routine and needs. My approach to pet care is centred around comfort, welfare, low-stress handling and individualised care. I believe pets should be given the time, patience and understanding they need to feel safe and comfortable, whether that means energetic playtime, gentle companionship, enrichment, maintaining a familiar routine, or simply allowing a more nervous pet to have space and settle at their own pace. 💛 I currently provide care for a wide range of companions, including dogs, cats, small mammals, birds, reptiles, aquatics and amphibians. 🐶🐱🐹🦜🦎🐠🐸 Biscuit Break Pet Care is fully insured and DBS checked, and I am continually expanding my knowledge through further education and training, including comprehensive Pet First Aid & CPR training across multiple species. My long-term goal is to continue developing Biscuit Break into a knowledgeable, welfare-focused pet care service, with further education in areas such as animal behaviour, enrichment, species-specific care, low-stress handling and more specialist animal welfare. 🎓🐾 Whether you are going away on holiday, working long hours, taking on extra shifts, or simply need some additional support with your pets, I aim to provide reliable and compassionate care that gives you peace of mind while your pets remain in the environment they know best. All new clients receive a complimentary initial meet and greet before their first booking, along with a welcome packet providing all the details and information on what we do. This gives us the opportunity to meet, discuss your pets’ individual needs and make sure everything is arranged clearly before their care begins. 🐾☺️
Cat care experience
Lauren also cares for cats. Learn about their cat-specific care experience.
Qualifications
Pets
Safety, trust & environment
🛡️ Safety, Trust & Environment Before your first booking, all new clients receive a complimentary Initial Meet & Greet. This gives us the opportunity to meet you and your pets, discuss their individual needs and ensure everything is clearly arranged before care begins. 🐾 As part of this process, Biscuit Break Pet Care provides a Welcome Pack covering important information such as: 🐾 Your pet’s individual care needs and health information 📞 Owner and emergency contact details 🏥 Veterinary contact information 🏡 Your pet’s routines and required care procedures 📝 Booking and service information 💛 Important details to help ensure consistent, personalised care This allows me to prepare properly for your booking and ensures that important information is clearly recorded and easily accessible when needed. I understand how important it is to trust someone with your pets and your home. My aim is to provide reliable, compassionate and professional care while respecting your pet’s routines, your home and the instructions you provide. Biscuit Break Pet Care is: ✅ Pet Business Insured ✅ DBS Checked ✅ Continually developing professional knowledge through further education and training ✅ Working towards expanding knowledge in areas including species-specific care, animal welfare, behaviour, enrichment and specialist pet needs Every pet is different, and I believe their care should reflect that. Whether your pet needs a simple routine maintained, additional enrichment and companionship, or more individualised support, I take the time to understand what makes them feel safe, comfortable and happy. 🏡
Calendar and availability
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Schedule
🐾 What to Expect | Scheduling & Cancellations Biscuit Break Pet Care operates on a first-come, first-served booking basis. You are welcome to enquire about as many dates as you need, whether you require a single visit, multiple home visits, daytime care, overnight care or 24-hour pet sitting. Bookings are confirmed based on availability and are secured once all required booking arrangements have been completed. 🗓️🐾 I will always do my best to provide your pets with the care they need, but availability can become limited especially during busy holiday periods, so I recommend enquiring as early as possible to avoid disappointment. ☀️🏡 I understand that plans can change and that life can sometimes be unpredictable. If you need to cancel or change your booking, please let me know as soon as possible so I can update my schedule and, where possible, offer the dates to another client. For bookings that have been confirmed with payment, cancellations or significant date changes made with less than 48 hours’ notice may be subject to an 80% cancellation fee, as outlined in the service agreement accepted at the time of booking. Thank you for understanding and helping me keep the booking process fair and reliable for all clients. 💛🐾