Lauren was responsive when I needed dog care unexpectedly at the last minute. My planning was a bit chaotic due to the urgent nature of my trip and one of my dogs switching from staying home with Lauren to traveling with me due to her emergency surgery 3 days prior to my departure. Lauren was very accommodating with all of the changes. She came and did a meet and greet and even agreed to water my chickens one day during her time here. On day two of four, my boyfriend was doing work at my house and 45 minutes after the scheduled visit time, he asked if I wanted him to feed her bc she hadn't yet arrived. When I called Lauren through the app to be sure she was okay, there was no answer. Immediately after, she checked in on the app. I called my BF who stated she still wasn't at the home, he was outside in the front of the house, then stated she was pulling in. I then requested photos on the chat of starts and ends of visits which she provided, and she communicated well after that with another delay due to work. I didn't mind, stuff happens. It is noteworthy that the remaining visits were a bit longer than the appointed times, which was nice, But the early check in prior to being at my home made me feel uneasy the remainder of my trip. Had my BF not been there that one visit, I wouldn't have known.

Lauren was wonderful with our girl Koda and sent so many updates throughout her stay, we really appreciated it!!! Left our home spotless, actually in better shape than what I left it as!! Would absolutely recommend and will be using again. Thank you Lauren!