I like to know a pet’s normal routine, personality, energy levels, and anything that helps them feel safe and settled. Some dogs are very confident and social, while others are more anxious, sensitive, reactive, or simply need a bit more time to trust someone new, so I think those details are really important beforehand. I also like to know about walking habits, recall, feeding routines, medical needs, fears, sleeping arrangements, and anything owners feel would help me understand their pet better. I’d always rather know too much than too little, as it helps me make the experience feel calmer, safer, and more familiar for the pet while their owner is away.

I like dogs to feel relaxed and comfortable rather than overstimulated, so I usually focus on keeping their normal routine, giving them attention throughout the day, and making sure they feel settled while their owners are away. Depending on the dog, that might mean a longer walk and playtime outdoors, quiet company while I’m working from home, cuddle time on the sofa, enrichment games, or simply letting them potter around and feel included in the day. I’m especially patient with nervous or sensitive dogs and tend to let them build trust in their own time rather than forcing interaction. My main priority is always that pets feel safe, calm, cared for, and genuinely happy in their environment.