Lana provided great care for my three cats! She came over to check on them twice a day and gave me updates on how they were doing with pictures. She even made sure she saw our one cat that likes to hide each time she checked in on them. She kept them fed, gave them clean water, scooped their litter pans, and played with them for a bit as well. She is so personable and easy to communicate with. We were totally at ease while on vacation because we knew our cats were receiving excellent care.