Kristin was wonderful with our dog! She has a large yard and an adorable dog who ours loved to play with. She sent tons of great pictures and brightened our day. Highly recommend!

While I wish that I did not have to leave this review, I hope that my experience may guide others’ decisions prior to booking with Kristin. We had two meet and greets prior to a 7-day booking for my large dog. During both instances, we were transparent with Kristin regarding our dog’s history of food/resource guarding and plans to mitigate any issues with her dog. She reassured us that she felt confident managing these concerns as her own dog also exhibits food guarding tendencies. On the first day of our trip, I received a message from Kristin that our dogs had a “fight” related to guarding the feeding area. Based on her recounting of the event, it seemed as though both dogs growled, barked, and snapped at each other; however, there were no bites, and the dogs subsequently calmed down after separation. At first, Kristin seemed confident about a plan to reduce recurrence of such an event. As the day went on, she repeatedly mentioned concern over the fact that her child was upset by the incident and that her dog appeared nervous. I awoke the next morning to a message from Kristin saying that she could no longer watch my dog. Her concerns were understandable - her dog and child were still nervous, she was worried she would be unable to manage both dogs and her child, etc; however, I did not feel that they constituted grounds for terminating a paid service. She had reassured us at multiple times that she felt confident caring for our dog, and we had trusted her to manage any issues within reason. I know that dogs snapping at each other can be alarming, but I do feel that it is a behavior that someone committing to watching dogs should be able to manage. Additionally, I was not informed of any follow-up events that suggested ongoing tension between the dogs. While she did offer to help me find a new Rover, I did not feel comfortable with that option given that we had only met with her prior to our trip. Our family and friends had to go to great lengths to assist us since we were across the country. The biggest headache and greatest source of my frustration is that, in order to cancel the booking, Kristin had to report this “incident” to Rover. On top of finding new sitters for my dog, I have now had to spend a significant amount of time providing written statements and fielding Rover’s questions. It is disappointing that a poor match has led to such a great inconvenience. Kristin is very kind, and I believe that she means well, but I caution people with large or moderate to high maintenance dogs to ensure that she is fully equipped to care for your pet prior to booking.