4.9

This was our first time boarding with Kayla, and for what it’s worth both of our dogs came home to us safe and (mostly) healthy. Our German shepherd (Leia) came back to us with a shock collar on her, but we don’t use one and did not leave her wearing one. Kayla explained that her husband accidentally put the collar on Leia, thinking it was hers. But it apparently belonged to a different dog. We were told other dogs would not be there when ours were (other than Kayla’s small dog who we met), so I was a little confused how and why someone else’s shock collar would be put on my dog. Leia also came home with bad diarrhea, she had to be let out multiple times through the night. She started having blood in her stool as well. We asked Kayla if she had any issues with her bowel movements while she was there but we were told no, everything was normal. Leia has food allergies, which we informed Kayla of. Kayla open feeds her small dog, and we think Leia may have been eating the other dog’s food, which may have contributed to the bloody diarrhea. Since Leia has been home (2 weeks), she does not eat the way she use to, she is hesitant to start eating now, and eats very slowly, even after going to the vet to have the diarrhea treated. We are concerned about the change in her behavior and what would have caused it… So that plus the strange shock collar on her and bloody diarrhea… it just seems like too many things didn’t go well and we don’t feel that we are being given the whole story from Kayla.

This is my first time using Rover and I was very pleased. Kayla thank you very much. I will definitely come back!

Very kind and capable- Absolutely would recommend!!

This was the first time we left our dog with a sitter and Kayla made the experience extremely pleasant. Kayla has an awesome personality, communicates well, and is very responsive. We previously used a dog hotel when we went on vacation, but upon our return I noticed our dog very sad and it would take him a few hours to go back to his old self. He’s a rescued dog, so it may be that the environment with other dogs brought back memories. However, when we picked up our dog from Kayla’s he didn’t have that quiet/sad period. It seems like he had a great time and felt right at home. Kayla sent pictures/videos daily, so we could see him.

She is very friendly and was very nice to my Lucy. Lucy had a great time at her place and she took care of her.

Kayla was amazing! Flexible and so available for updates. Would highly recommend!