We just love katrina and so do Kiwi and Rudy. She’s reliable, loves the dogs, sends plenty of pictures, and cares for the house. Can’t wait till August for our next booking

i booked with Katrina for April 29th, for when I had a total Knee replacement surgery. I did leave a 2 page typed "Daily routine for Ruby and Delilah". I was very disappointed when I got home to find that 6 of the 8 water bowls I have throughout the house and yard for the girls, were empty. In the notes I left for her, on the first page it reads "During the day, you'll probably need to refill the water bowls. They both drink a lot of water, especially Delilah". I even left a large pitcher on the kitchen counter, full of water. The pitcher was still full of water and hadn't been moved. When I went to check on Delilah in her pen in the bedroom, I saw that both her bowls were bone dry. Additionally, I saw that her waterproof kennel pad was pulled away from the kennel panels. I pulled the pad over, and it was saturated with urine. It is obvious that Katrina had not taken Delilah out all morning/day, to go to the bathroom. Katrina responded back to me that she tried everything to get Delilah to come out. However, it should be noted, that on the 2nd page the notes I left, I also left the name and telephone of one of my neighbors who is also my emergency contact. For whatever reason, I guess she didn't think it was important enough to get Delilah to go outside, that she didn't attempt contact my neighbor/emergency contact for assistance in getting Delilah to go outside. Katrina sent me a text as she was leaving, that she'd checked on Delilah and was leaving. If she had checked on Delilah, she should've seen that the kennel pad was soaking wet, and that her 2 water bowls were empty. I am extremely disappointed in the lack of care for Delilah.