Katie was my cat sitter for a week and took care of the basics feeding and cleaning for my cat. I do also appreciate that she brought in my packages while I was away. However, I was disappointed with the overall quality of care. Visits were logged as 30 minutes in the Rover app but some were actually much shorter, some lasting only 4–7 minutes. My cat is shy at first but typically warms up and becomes affectionate with sitters after a little time. It was concerning that even after a week, the photos I received still showed him hiding under the sofa. Because of this, I checked my security camera and confirmed that many visits were significantly shorter than reported, with only one visit lasting the full 30 minutes. At the very least, I would have expected the sitter to remain in the home for the full duration to provide some companionship and consistency. Additionally, Katie was unable to attend our scheduled meet-and-greet beforehand and had to call in sick for one of the agreed-upon days. For these reasons, I will not be booking with Katie again and would not recommend her for cat sitting.

We appreciated Katie's patient approach to our anxious dog Otis. Furthermore, the house was left in a clean condition. Thanks for taking good care of the boys!