Harvey was well taken care of by Karen & Steve while we were out of town! He seemed happy & healthy, and like his usual self when we went to pick him up-we were not sure was to expect as this was his first time being away from us. Very much appreciate that they only do one family of dogs at a time, and are home most of the day as we work from home and our dog isn’t used to long stints of being alone.

Karen and Steve seem nice. Unfortunately we got zero updates on our dogs during their weekend stay. No photos/texts on how they were doing. We have used Rover for years and this is the first time we have experienced this. It’s an easy fix for future stays but since we never got any updates I unfortunately can’t give them a 5 star review. The reason why we pay for Rover sitters is for them to be cared for specifically to their needs (ie: feeding instructions (this did not appear to have been followed at this stay), playtime, and human interaction) Otherwise we could just put them in a kennel which is something we wouldn’t do.