Joseph was kind, communicative, and clearly cared about my pets. He provided regular photo updates throughout my trip, which gave me peace of mind, and his rates were very reasonable. My pets seemed calm and comfortable around him, which speaks highly of how he interacted with them. There were a couple of areas where clearer communication would have helped. I had shared that my dog shouldn’t be left alone for more than 8 hours, but there was a day she was alone longer than that due to a change in plans. I wasn’t aware ahead of time, and with earlier notice I would have been able to arrange additional support. Similarly, on the first day, the arrival time shifted from the expected 8am to closer to 11am without prior notice, which made it difficult to adjust plans on my end. Overall, Joseph is kind, affordable, and attentive with animals. With more proactive communication around schedule changes, he could provide an even better experience.

Joseph B. cancelled a booking 3 days before it was scheduled to begin.