While Coco was physically okay when we picked him up, I would not recommend this sitter based on our experience. Our main concern was communication. During the stay, the sitter became unresponsive for extended periods despite multiple messages and phone calls. We understand that sitters may not always be able to provide immediate updates, but we believe it is reasonable to expect a response when pet owners are actively trying to check on their pet. At one point, we went approximately 18 hours without any response, and overall we were unable to get confirmation about Coco’s well-being for more than a day. When the sitter eventually replied, we received an apology for the delay but no explanation for the lack of communication. Because we could not confirm that Coco was safe and being cared for, we became increasingly concerned and ultimately decided to return home early from our trip. While Coco appeared healthy and well upon pickup, the lack of communication created significant uncertainty and stress throughout the stay. Returning home early also resulted in substantial unexpected travel expenses and disruption to our vacation plans. Reliable communication is an important part of pet sitting, especially when owners are away and relying on updates for peace of mind. Unfortunately, that expectation was not met during our booking. While we are grateful that Coco was ultimately okay, the overall experience was disappointing, and for that reason, I would not choose to book with this sitter again.

Nala has a great time with Jordano and family. I highly recommend him. Thank you so much.