My husband and I did a meet and greet with Jordan about a month before our meeting, and asked him to watch our three dogs for a day while we met with the venue 3 hours away. Jordan did fine with taking care of them that day, and sent updates. This made us feel more comfortable with moving forward with him to watch the girls when we left. We took the girls out before we left to get married, and Jordan showed up that evening (per our doorbell cam) and did not take them out for the rest of the day. They did not go out again until the next morning…nearly 24 hours later. My husband and I became unsettled by the lack of updates and wondered if maybe the camera was malfunctioning. When they went out in the morning, they were not taken out again until after I contacted Jordan asking how they were and if they had been out as frequently as what was discussed. I could see on the door cam that he took them out and then responded saying that they were being taken out frequently enough (they were not). At this point my husband and I didn’t trust his care and called him out on the lie. He apologized and said he would take better care of them. The next morning they didn’t go out for nearly 14 hours after their last bathroom break. We were unable to focus on being with our family and friends and our wedding, and decided to pursue a new sitter. We saw Jordan’s star sitter status and 5 star rating and thought we were getting quality care for our girls. When we got home we found several spots where the girls had peed on the carpet.

Jordan did great with Willow and Prezly.