Jesse does a fantastic job caring for my Kitty. I highly recommend.

I hired Jesse to take care of my cat Marshy for two weeks while I was traveling to India. When I was returning home after a 36-hour international flight, I asked my daughter to check on him. She found Marshy crying hysterically in front of his food bowl, which was completely empty. My cat had been left without food. I had previously told Jesse that there was a large unopened Amazon package with extra cat food on the table, but she apparently forgot. When I contacted her about the situation, instead of apologizing or taking responsibility, she tried to blame me by saying she had texted me that the food had run out and that I took five hours to respond. I was literally in transit after traveling halfway across the world. Leaving an animal without food is completely unacceptable. A pet sitter’s basic responsibility is to ensure the pet is safe and cared for. When an owner is traveling internationally, it is common sense to anticipate delays and make sure the animal has enough food. Even if she had forgotten about the extra food I mentioned, the responsible thing to do would have been to buy a small bag of dry food to make sure Marshy was taken care of. I would of course have reimbursed her. I am giving two stars only because the house looked fine when I came back and the litter box was clean. However, I cannot recommend someone who allows a pet to go hungry and then refuses to take accountability for it. Pets depend entirely on the people caring for them, and basic care like making sure they have food should never be neglected. On a personal note to Jesse when she told me I berated her when I told her how upset I was at this situation: pets are like family. Imagine how you would feel if a child were left crying in front of an empty plate. That is what happened here.