This was our first time with in-home dog sitting, as we had previously used a boarding facility, but with a new puppy, we didn't want to put our dog through the trauma of boarding so opted to use Rover's services while we were on a short vacation. Jennifer was available for our needed time frame, and we first set up a meeting with her so she could meet our puppy and we could meet her. Since she was staying overnight in our home for an extended period, she also came over to see the house, so I could show her around and she could continue to familiarize herself with our puppy. Jennifer is truly an animal person. She has noted that animal behavior is one of her passions, has had experience in working with pets, and has pets of her own. In our initial conversation , it was evident that she definitely has a passion and understanding of animals and wants to continue to learn and gain even more experience. We felt very comfortable leaving our precious pup in her care and were not hesitant to stay in contact during her time of dog sitting for us. She was very responsive to feedback and asked questions if needed instead of just assuming, which we appreciated. It was helpful for her that I had left detailed instructions on what would be expected of her regarding the care of our dog, and she not only met every one of those expectations but even went above and beyond. Our pup seemed to enjoy their time together (our pup whined at the door when Jennifer left, sad to see her leave), was happy and healthy, and we even returned to our dog knowing a couple of new commands! Our house was so clean you would have never known anyone had been there. She was very respectful and responsible. While we were one of her newer clients after just moving to the area, she even treated us to home baked cookies upon our return ( they were delicious !) and a hand illustrated little story book about our puppies adventures while we were gone! While I'm sure she won't be able to do that for all of her clients, it was greatly appreciated and we would highly recommend her to take care of your dog or cat! She exceeded our expectations by a wide margin!

Jennifer is so good with animals, she has so much patience for them. I had her dog sit my dog Hercules while I was in Chicago, I have a camera set up to watch in my kitchen and I have never seen someone be so gentle and patient with an animal.