I am very upset with the care I received. She said she was gonna be with my animal the whole time she was not with him at all. I did not follow my instructions to leave him alone in the kennel. Let him locked up in the bathroom. she did not feed my dog, and she refused to cancel the booking, even after I picked him up early.

We were very disappointed in the care our dog received while Jen took care of our dog. We found piles of poop and pee stains in our basement when we returned from our trip. I have never had a bad experience until this time. We have cameras on our home as I was able to see that Jen was only at home for 10 minutes at a time, we booked this as a house sitting as I expected our dog be given attention. Our dog was a rescue as this is why we choose Rover rather than dog boarding being it would give her anxiety as she already has with us being done anyways.