4.9

Jen is kind and caring and very responsive. My pups came home ready to take naps!

We dropped Jingo off for home daycare and understood that there would be other dogs there. Before booking, I specifically asked whether all of the dogs were friendly, as I wanted to make sure Jingo would be comfortable in a group setting. This experience was very different from our previous daycare experiences. I’m not someone who expects constant updates or is overly paranoid about my dog, but when trying a new daycare for the first time, I do appreciate getting a few updates throughout the day, especially since there are multiple dogs in a home setting. After dropping Jingo off, we didn’t hear anything, so I eventually reached out myself. I was then told that Jingo was a little anxious. I’ve never heard anyone describe Jingo as anxious before, so naturally, that made me concerned and left me wondering what the environment was like for her. Throughout the entire day, I received only one photo update and very little communication. I had also specifically asked for Jingo to be fed around 3–4 PM. When I picked her up around 5:30 PM, her food was still untouched. I understand that every dog and daycare environment is different, and I don’t expect everything to go perfectly. However, the lack of communication, learning that my dog was anxious, and finding that she had not eaten made this a less-than-pleasant experience for both me and my dog. Unfortunately, our dog will not be returning.

Jen’s updates and communications are more than I could ask for. Champ loves visiting Jen!

Jen A. cancelled a booking after the stay began.

Jen communicated well and was very flexible with our changing itinerary. She obviously has lots of experience with dogs. She shared her detailed observations about our dog’s behavior in a way that made it clear she was very attentive to his needs while he stayed with her.

We needed daycare last minute! Jen was great! Jax had a great time! Thanks!