Terrible. Spare your sanity and peace of mind. After telling me her previous rover was a bad experience due to chewing, I needed holiday boarding so I booked. 12 hours in, She ended up ditching my dog at a kennel she found(complaining that he was barking a lot) , on top of that she stole some of the items I sent with my dog to her house when she left him behind and the kennel told me all about all the trash she talked about me and my dog. I had to wait for a rover refund and jump through hoops to get his info to the kennel and pay even more money. If your circumstances are sensitive and you aren’t able to accommodate dogs who do dog things then perhaps I wouldn’t be hosting a rover account.

Our pup was well cared for. Janna sent photos and updates periodically which made us feel as easy. Thank you Janna!!