If I could give more stars I would!! Jana & Sam (& their boys!) were incredible. They took such wonderful care of my senior dog Sophie and were so great with communicating updates, sending photos, answering questions, and always got back to me quickly. Her boys were so sweet and gentle with my girl, too, and Jana shared some seriously cute photos of them interacting. They even took her to one of the boys’ baseball games (and of course made sure it was okay with me first) and it seems like Sophie had a blast there running around. They have a beautiful home and had a yard where Sophie could go out, which was really nice, and they also allowed her to hang out on the couch with them, something I know she throughly enjoyed! They were flexible with drop-off/pickup times, too, and even allowed me to extend the stay an extra night when my plane was unexpectedly delayed. Sophie did unfortunately have a couple of unforeseen health challenges arise during her stay (of course said challenges had nothing to do with Jana or Sam! Just some age-related stuff) and they handled everything so well, they were so communicative, honest, and went out of their way to take her to the urgent care vet as I couldn’t get an appointment with my primary vet until after I returned. They spent time calling around, gave me multiple options, gave me an idea of the cost, and allowed me to choose which one they took her to, making sure I was involved throughout every step. They provided honest input when asked (I am terribly indecisive sometimes and asked for their opinion), made sure I was able to speak with the vet during the visit and that I knew exactly what was happening during the appointment, and they never overstepped any bounds, respecting any decisions or wishes I had about how to proceed with the treatment. By the time I picked Sophie up from her stay, she was almost completely recovered and happy as a clam. It was clear she had had a great time and that she was extremely well cared for. Jana also provided me with detailed notes when I picked her up about the medication the vet had prescribed, as well as notes about her health and behavior that were extremely helpful, as I only just adopted her a couple of months ago and am still learning about her patterns and behaviors. I’m sure there’s something I’m missing, but long story very long, they were absolutely incredible. Having only recently adopted Sophie, I was nervous about traveling and having to leave her, but knowing she was in such good hands while I was away lifted that huge weight of anxiety/worry off my shoulders, and I just can’t thank Jana & Sam enough! 20/10 - highly highly recommend!

Jana and her family did an amazing job taking care of Belka for a long weekend. Great communication throughout, coordinated a meet and greet prior to make sure it was a good fit, and sent plenty of updates. Pick up and drop off seamless and Belka came home happy and healthy. Will definitely book again!