I’m heartbroken and furious about the condition I found my home and, more importantly, my cats in after trusting this sitter with their care. I provided everything clearly—detailed instructions, a walkthrough of their needs, and made sure there was more than enough food, water, and litter to last during my trip. Despite that, I came home to a distressing scene that no pet owner should ever experience. The dry food automatic dispenser was completely empty. The water fountain was bone dry—something that should never happen with animals that rely on it for hydration. The automatic litter box had been left open and untouched, with no clean litter added despite clear directions and extra litter being available. The worst part? My cats were so hungry they had torn open treat bags in desperation. I left plenty of wet food, but not a single can had been opened to feed them. It was obvious they had been neglected. Because of the lack of proper litter, my cats had no choice but to relieve themselves throughout the apartment. The smell when I walked in was overwhelming. It’s heartbreaking to know they were left in such distress when all the sitter had to do was follow simple, explained steps. This is not a case of miscommunication or a simple oversight. This is a complete failure in basic, essential care. I trusted this sitter with the well-being of my beloved pets, and that trust was broken. I absolutely do not recommend their services to anyone who wants their animals treated with even a minimum level of compassion and responsibility.

James was very friendly and great with my pups making sure that they were properly taken care of. Very respectful of my home and keeps safety in mind.