4.8

James did an excellent job with a long-weekend care of my dog. My rescue senior canine has serious human trust and personal space issues. I discussed these in advance with James, and he was willing to accommodate my pup’s needs. The stay went very well, and James communicated with me (pictures) every day. It was clear James cared very much about my pup and made the stay as pleasant and calm as possible for him. I recommend James for pet care and I will use him again when I travel and need a safe place for my canine.

James took great care of my puppy during her week of boarding. He was quick to respond to messages, gave me regular picture updates on how she was doing, and took her out on field trips. Arden came back happy and confident.

I was so happy James was able to watch Maggie again for a longer trip. He took great care of her and sent daily updates of her playing and being active. Communication was great!

James was friendly, easy to communicate with before the stay, and it seemed like he genuinely enjoyed spending time with Henry and Clover. We received photos of him cuddling with them, and our newly adopted dog, who had been very shy about going potty with new people, was comfortable enough to go outside for him, which was reassuring. For context, we have two small dachshunds. Henry is 1.5 years old and still has some puppy energy, and Clover had only been with us for about two weeks. We explained that she was still adjusting to her new environment and relearning her potty routine, and we also made it clear that neither dog should be off leash because their recall isn't reliable and they may run, especially with someone they don't know well. Unfortunately, there were several issues during the stay. We had discussed receiving updates approximately every four hours, but we had to reach out each day to ask for updates rather than receiving them proactively. Clover's leash was also returned broken, and we never learned exactly how it happened. Most concerning were two separate safety incidents where our dogs got loose and ran into the street—one after drop-off and another just before pickup. During the second incident, Clover ran under a parked car, and my husband had to stop traffic and help coax her out. James apologized afterward and accepted responsibility for what happened, which we appreciated. Overall, James was kind and our dogs seemed comfortable with him, but because of the repeated safety incidents we would not feel comfortable booking with him again.

James did a great job watching Maggie! He was easy to communicate with, flexible and sent daily updates. Maggie came home tired (in the best way) and happy. We will absolutely have James watch her again, if available.

James and Jasmine are seriously amazing!!! They are communicative, flexible and so kind! I knew immediately that our dog would be in good hands upon meeting them. They sent a picture everyday with our dog looking relaxed and happy and she was clearly happy when we came to pick her up. I swear she even gave them both a small little goodbye nuzzle before we walked away, it was so sweet. We highly recommend them!