4.7

My furbaby loves going to Jade’s. Jade keeps me updated throughout the stay and returns Keisha to me happy, healthy and relaxed. Jade always accepts my last minute requests with a willingness to accommodate my unpredictable schedule. Jade is my go-to sitter every time.

Unfortunately, I never got to meet Jade. I only met her mother, Erica. The Sitter's profile says there is only 1 cat in the home, however, there was another dog in the house. In addition, the profile also says it is a non-smoking home, but our dog and his bedding smelled strongly of cigarette smoke.

We never actually met Jade. She wasn’t available when we dropped Gracie off — her mother answered the door. She wasn’t there again when we picked her up! Gracie wasn’t given her fish oil pills, Benadryl or Greenies as stated in her Rover instructions. Both Gracie and her bedding smelled of heavy tobacco smoke. A towel we provided in case of rain was not returned. The property was marginal with a broken front window. We will not be going back.

First time using Rover would use again

Jade was very responsive and took care of pet really well. She sent me pictures and his videos. She was also flexible to look after him an additional day. Thank you so much

I actually don't have any complaints except I never got to meet Jade dropping milo off or picking him up. She did send me photos of him ,but it would of been nice to meet the person i booked with. He did seem well taking care of and happy.