Jacqueline came and she walked my dogs. However, I felt as if she was quite rude and abrasive. First was when she was bringing the dogs back from the walk and she texted in all capitals letters to “OPEN THE DOOR!” She could have calmly and nicely texted. Whatever, I didn’t really care about that. But what irritated me the most was the message that she sent after she finished the walk. One of the dogs, Maverick, is a rescued dog that has had a lot of trauma in the past. It is written in his profile. Maverick can be untrusting of new people and new situations. Supposedly, Maverick was very hesitant to go walk with Jacqueline and kept trying to turn back around to go home. I appreciate that Jacqueline continued the walk, but if she felt that Maverick was uncomfortable or that she couldn’t handle him or walk him properly, then she should’ve just brought him home. Instead, Jacqueline was very rude and abrasive in her message telling us to never reach out to her again because she wasn’t able to manage Maverick wanting to turn around to come back home. It is completely fine to nicely say that someone does not feel comfortable walking a dog again in the future, but the way you say it matters. No need to be rude about it. Kindness, compassion and understanding goes a long way.

Jacqueline always does a great job walking our two dogs!