2.3

Never answered

Jacob will never be allowed to walk my dog again. I booked him for a walk at 7pm on Saturday, not only did he show up 30 minutes early, throwing my dog off his schedule. The next morning I had already had him booked for 11am. I got 0 notification that he walked my dog and me being out of town I had no way of checking in on my pet. I contacted Rover and even they were not able to get reach of him. Two hours after he was supposed to walk my dog and both I and Rover Support contacting him, Jacob then responded saying he did walk my dog, but he forgot to start the walk on the app and his phone died…This is extreme lack of care because that means my pet was outside my home and I had no idea. If something had happened to my pet, I would have had no idea. Plus he is also entering my home, again, when I had no idea.

Jacob has been walking my Dogs for 2 years. He is always on time and very good with my German Shepard and poodle. Very kind and attentive to them when I’m out of town he feeds them as well. I definitely recommend him as a great Dog Walker.