🚨 Safety is My Number One Priority 🚨 My commitment to your pet begins with securing their environment. I proactively aim to create and maintain a physically safe space, checking carefully to ensure there are no choking hazards, accessible poisonous materials, or other dangers. Any potential risks are addressed immediately to protect your pet. Building Trust During Visits My goal during drop-in visits or walks is to quickly establish a bond of trust and create a safe emotional space for your pet to express themselves. I understand that entering a dog's or cat's home can be sensitive, and I prioritize making cautious pets comfortable. To build trust and comfort, I always: • Practice Patience: I recognize that trust takes time and never rush a shy or nervous pet. • Establish a Safe Presence: I often start by simply "holding space" near them, allowing them to initiate contact on their terms. • Communicate Gently: I use soft, encouraging language, often talking or singing softly to explain my actions (e.g., "Time to get your leash on, good boy!"). • Equal Grounding: I frequently crouch down to their level. This minimizes my size and allows them to explore my presence in a non-intimidating way. • Positive Reinforcement: With owner permission, I use high-value treats and praise to reward calm and positive interactions. 🚑 Emergency Protocol and Necessary Disclosures In the event of an emergency, my priority is the health and safety of your animal. 1. Contact First: If your pet's health requires prompt medical attention, I will contact you immediately before reaching out to your regular veterinarian or an emergency clinic. 2. Best Judgment: If I cannot reach you, I will proceed with a course of action previously agreed upon or using my best judgment, consulting with a veterinarian for guidance if necessary. I will always take every action within my power (even involving relevant authorities, such as the health department, if necessary) to maintain your beloved pet's well-being. ⚠️ Client Safety Disclosures & Booking Cancellation: For the safety of all parties, I will never undertake any action that jeopardizes my well-being, the safety of my client's pet, or the safety of another person or animal. If, during a booking, injury occurs to myself or another animal due to your pet's actions, I must immediately cancel the current booking and any future scheduled services. You will receive a refund for the remaining unused portion of your paid booking.