The sitter was pleasant and communicative throughout our interactions. However, I would not book with her again. My senior dog’s care needs, including his diaper use and mobility limitations, were fully disclosed and discussed before the booking was accepted. Despite this, she asked to end the stay just two days into what was supposed to be a 1.5-week booking because of issues related to those same disclosed needs. I was out of the country at the time, so being forced to find a new sitter on extremely short notice was incredibly stressful and put me in a very difficult situation. If a sitter is not comfortable caring for a senior dog with special needs, that should be determined before accepting the booking, not after the stay has already begun.

Isabella was polite and responsive and my dog Gigi seemed to have had a good time and stay at her place. However it was not apparent at the time of booking that there are other dogs (4-5x) who are boarded at the same time - something to be aware of. I also did not find the updates to be consistent as I had to reach out on occasions, and did not find the updates detailed enough - just photos. Lastly, my instructions of not letting my dog offleash during walks was not followed despite us discussing this beforehand. Overall, I am not sure how well the rest of my instructions was followed especially with having to look after multiple dogs and a baby, but it seemed that my dog had a pleasant stay overall.