Heather has been caring for my two cats for several years and does a phenomenal job. She is very communicative with us while she is caring for our pets. She follows our instructions well and will always ask if she has a questions. She also spends time with my cats and plays with them and gives them some love when she visits. One of my cats gets a little sad when we are gone and won't always come downstairs to eat when she's there. She will take the time to find him and bring him to his food bowl. Heather is an animal lover and will care for your pets the same way she cares for her own. She has provided my cats with wonderful care over the years and is always the first person I check with when we need a sitter!